Shipping Policy

Effective Date: 02/03/2026

Thank you for shopping with Santi Homoeo. This Shipping Policy outlines how your orders are processed and delivered.

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1. Order Processing Time

• All orders are processed within 1–3 business days.
• Orders are not shipped on Sundays or public holidays.
• If we experience a high volume of orders, processing may be slightly delayed.

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2. Shipping Timeline

Once shipped, delivery typically takes:

• Metro Cities: 3–5 business days
• Other Locations: 5–8 business days

Delivery timelines may vary depending on location and courier service availability.

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3. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout.
• Free shipping may be offered during promotions or on specific order values.

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4. Order Tracking

Once your order is shipped, you will receive:

• Shipping confirmation via email or SMS
• Tracking details (if available)

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5. Delivery Delays

Delays may occur due to:

• Remote locations
• Weather conditions
• Courier partner delays
• Incorrect shipping address

Santi Homoeo is not responsible for delays caused by external courier services.

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6. Incorrect Address

Please ensure your shipping details are correct.

We are not responsible for orders delivered to incorrect addresses provided by customers.

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7. Damaged or Lost Packages

If your order arrives damaged or is lost in transit:

• Please contact us within 48 hours of delivery
• Share order details and proof (photos, if applicable)

We will review and assist accordingly.

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8. Shipping Coverage

Currently, we ship across India.

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9. Contact Us

If you have any questions about shipping:

Email: santihomeo@gmail.com
Address:
#40-25-20/1, Patamata Lanka
Vijayawada, Andhra Pradesh – 520010