Terms & Conditions
Terms & Conditions
Effective Date: 02/03/2026
Welcome to Santi Homoeo. These Terms & Conditions outline the rules and regulations for the use of our website:
By accessing this website and/or purchasing from us, you agree to accept and comply with these Terms & Conditions. If you do not agree, please do not use our website.
1. General
Santi Homoeo provides homoeopathic healthcare products for purchase through this website.
By using this website, you confirm that:
- You are at least 18 years old
- The information provided by you is accurate and complete
- You will use the website only for lawful purposes
2. Products & Medical Disclaimer
All products sold on this website are homoeopathic preparations.
Our products are intended for wellness support.
They are not meant to replace professional medical advice, diagnosis, or treatment.
Customers are advised to consult a qualified healthcare practitioner before using any product, especially in cases of:
- Pregnancy
- Chronic illness
- Ongoing medication
Santi Homoeo shall not be held liable for misuse of products.
3. Orders & Acceptance
- All orders placed through the website are subject to availability.
- We reserve the right to accept or cancel any order.
- Order confirmation does not guarantee acceptance.
Orders may be cancelled due to:
- Product unavailability
- Incorrect pricing
- Payment issues
- Suspected fraudulent activity
4. Pricing
- All prices listed are in INR (₹)
- Prices are subject to change without notice
- Applicable taxes may be included unless stated otherwise
Santi Homoeo reserves the right to correct pricing errors.
5. Payments
We accept payments through secure third-party payment gateways.
We do not store your card or banking details.
In case of payment failure, the order will not be processed.
6. Shipping
Shipping timelines may vary based on location.
Santi Homoeo is not responsible for delays caused by:
- Courier partners
- Natural disruptions
- Incorrect delivery information provided by customers
Risk of loss passes to the customer upon dispatch.
7. Returns & Refunds
Due to the nature of healthcare products:
Products once sold may not be returned unless:
- Received damaged
- Incorrect item delivered
Claims must be reported within 48 hours of delivery with proof.
Refunds (if applicable) will be processed after verification.
8. Intellectual Property
All website content including:
- Logos
- Product descriptions
- Images
- Text
are the intellectual property of Santi Homoeo.
Unauthorized use is strictly prohibited.
9. User Conduct
Users must not:
- Use the website for unlawful purposes
- Attempt to hack or disrupt the platform
- Upload harmful or malicious content
Violation may result in termination of access.
10. Limitation of Liability
Santi Homoeo shall not be liable for:
- Indirect damages
- Health outcomes due to misuse
- Delivery delays
- Third-party service failures
Use of products is at the customer’s discretion.
11. Third-Party Links
Our website may contain external links.
We are not responsible for the content or practices of those websites.
12. Modification of Terms
We reserve the right to update these Terms & Conditions at any time.
Continued use of the website implies acceptance of updated terms.
13. Governing Law
These Terms shall be governed by the laws of India.
Any disputes shall fall under the jurisdiction of courts in Vijayawada, Andhra Pradesh.
14. Contact Information
If you have any questions regarding these Terms:
Email: santihomeo@gmail.com
Address:
#40-25-20/1, Patamata Lanka
Vijayawada, Andhra Pradesh – 520010